Last updated: 12 Sept 2025
Terms of Service
Welcome to YarnDogs (“YarnDogs,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of yarndogs.com and any related services (collectively, the “Site”). By using the Site, you agree to these Terms and our Privacy Policy and Refund Policy.
If you do not agree, do not use the Site.
1) Who we are & how to contact us
YarnDogs
Email: [email protected]
Registered entity & address: [Add legal entity + postal address]
2) Eligibility & accounts
You must be able to form a legally binding contract where you live.
Keep your account credentials confidential; you’re responsible for all activity under your account.
We may suspend or terminate accounts for violations of these Terms.
3) What we sell (digital products only)
We sell digital crochet pattern PDFs delivered by instant download. No physical items are shipped.
Product photos show finished items as examples of what you can make; they are not shipped.
4) License to use our patterns (personal, non-commercial)
When you purchase a pattern, you receive a personal, non-exclusive, non-transferable, revocable license to download, store, and use the PDF to make items for personal use only.
You may not:
- Share, post, distribute, resell, or sublicense the pattern files (PDFs) or printed copies.
- Upload the files to any public or file-sharing site.
- Translate, modify, or create derivative pattern documents for distribution.
- Use our patterns or images for commercial purposes without prior written consent.
Selling finished items: By default, selling finished items made from our patterns is not permitted. If we later offer a separate Maker License, it must be obtained in writing before any sales.
5) Prices, payments & taxes
Prices may change at any time.
Payments are processed by third-party providers (e.g., Stripe/PayPal). We don’t store full card numbers.
You’re responsible for any applicable taxes/VAT. Where required, taxes are shown at checkout.
6) Delivery & download access
Downloads are available immediately after checkout on the order page and via email.
We may log download attempts (time/IP/device) to prevent abuse and assist support.
If you lose access, contact us and we’ll resend links to your purchase email.
7) Refunds, exchanges & EU/UK digital content
See our Refund Policy.
EU/UK: By downloading the file immediately after purchase, you request early supply of digital content and waive the 14-day withdrawal right. If you wish to keep your withdrawal right, do not download the file and contact us first.
8) Marketplace purchases (e.g., Etsy)
If you buy on a marketplace, that platform’s terms and policies apply in addition to these Terms. Refunds and support may need to be handled via that platform.
9) Intellectual property
All patterns, images, text, graphics, logos, and Site content are owned by YarnDogs or our licensors and protected by copyright and other laws.
Except for the limited license in §4, no rights are granted. Do not use our trademarks without written permission.
10) User content (reviews, photos)
By posting reviews, photos, or other content on the Site or our social channels, you grant YarnDogs a worldwide, non-exclusive, royalty-free license to use, reproduce, display, and share that content for marketing and Site operation. You represent you own or have rights to that content and it does not infringe others’ rights.
11) Prohibited conduct
You agree not to:
- Violate laws or rights of others; upload malware or attempt to gain unauthorized access.
- Circumvent digital protections, copy or distribute our pattern files, or engage in piracy.
- Use the Site to harass, spam, or post illegal/offensive content.
12) Third-party services
The Site may link to third-party sites/services (payment processors, analytics, social platforms). We’re not responsible for those services or their policies.
13) Disclaimers
The Site and all digital products are provided “as is” and “as available.”
To the fullest extent permitted by law, we disclaim all warranties, express or implied (including merchantability, fitness for a particular purpose, and non-infringement).
We do not guarantee that the Site will be uninterrupted, secure, or error-free.
14) Limitation of liability
To the maximum extent permitted by law, YarnDogs and our officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or relating to your use of the Site or products.
Our total liability for any claim shall not exceed the amount you paid to YarnDogs for the product(s) at issue in the 3 months preceding the event or US$50, whichever is greater.
Some jurisdictions do not allow certain limitations; in that case, those limitations apply to the maximum extent permitted.
15) Indemnification
You agree to defend, indemnify, and hold harmless YarnDogs from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of the Site or violation of these Terms.
16) Termination
We may suspend or terminate your access to the Site (and your license to any downloads) if you violate these Terms or if we believe your use risks harm or liability to us or others. Sections that by their nature should survive termination will survive (including §§4, 9–15).
17) Governing law & venue
These Terms are governed by the laws of [Your Country/State], without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction and venue of the courts located in [Your City/Region] for any dispute arising from these Terms or the Site.
18) Changes to the Site or Terms
We may modify the Site and these Terms at any time. Changes take effect when posted to this page. Your continued use after changes means you accept the updated Terms. The “Last updated” date shows the latest revision.
19) Contact
Questions about these Terms?
Email [email protected]